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Frequently askedquestions.

Quote, services, how the work unfolds, warranties: answers to the questions we are asked most often.

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Categories · 22 questions
  1. 01Quote and pricing4
  2. 02Our services7
  3. 03How the work unfolds5
  4. 04The company and our warranties4
  5. 05Ceramic advice2
4 questions

Quote and pricing

Free, clear and with no obligation.

01Is the estimate free?

Yes. We come and measure at your home, assess the condition of the surfaces and give you a clear, free, no-obligation quote.

02How do I request a quote?

Fill in the form on the Contact us page, call us at 514-707-4606 or write to us at [email protected].

Briefly describe your project: the room, the approximate area and the type of tile you want. A few photos of the room help us advise you better.

03How much does a tiling project cost?

Every project is different. The price depends in particular on:

  • the area to cover;
  • the type and size of the tiles;
  • the condition of the existing surfaces (demolition, preparation, membranes);
  • the finishes you choose.

That is why we prefer to come and measure: your written quote details everything that is included.

04Does the online form confirm a price?

No. A request sent through the website is not a contract. Only a written quote and a contract signed by both parties commit us. See our terms of use.

7 questions

Our services

Everything our team does for you.

05What types of tile do you install?

Every type of ceramic and every size: mosaic, porcelain, large formats, chevron patterns, travertine, wood-look, marble-look or cement-look tiles.

We install with leveling clips for a flawless finish, joint after joint.

06Do you do complete bathroom renovations?

Yes, turnkey: demolition, shower system, waterproofing membranes, ceramic on floors and walls, then installation of fixtures such as the bathtub and vanity. One team takes care of everything, from start to finish.

07Do you build walk-in showers?

Yes: walk-in shower, shower base, custom built-in niche and waterproofing membrane. A shower that is beautiful, but above all perfectly watertight.

Example: walk-in shower with a custom marble niche.

08Do you install kitchen backsplashes?

Yes: subway style, marble look, mosaic or custom inserts. If electrical outlets need to be moved, the final connection is handled by an electrician.

Example: kitchen backsplash.

09Do you install heated floors?

Yes. We install the heated-floor membrane under the ceramic; the electrical connection is done by an electrician.

Example: wood-look porcelain on a heated floor.

10Do you handle demolition and removal?

Yes. We demolish the old flooring, haul away the debris and prepare the surfaces before installation. You have nothing to manage.

11Do you do other ceramic work?

Yes: refurbishing ceramic fireplaces, decorative walls with geometric patterns and outdoor tiling, for example terraces in large-format porcelain slabs.

5 questions

How the work unfolds

From the first call to the final inspection.

12How does a project unfold?
  1. Assessment and free estimate: we come and measure and give you a clear estimate.
  2. Advice and choice of materials: options suited to your budget and to how the room is used.
  3. Planning and demolition: an organized job site, with demolition and removal done cleanly.
  4. Execution: tiling, shower, membranes and finishing by a qualified team.
  5. Final inspection and handover: we check every detail with you.
13Will you help me choose my materials?

Yes. Our advice is free, and we point you to our partner suppliers, where you can benefit from discounts.

Read: Ceramic: how to choose your materials?

14How long does the work take?

It depends on the scale of the project. A backsplash or a small floor is done quickly; a complete bathroom takes longer (demolition, membranes, installation, finishing). The schedule is discussed with you before the work begins.

15Do you work in winter?

Yes. Winter is even the ideal season for your indoor projects: bathroom, shower, floor or backsplash. Remember to book early.

16Will the job site be clean?

Yes. The job site is organized, demolition and removal are done cleanly, and we carry out a final inspection with you before handing over the project.

4 questions

The company and our warranties

A family business that guarantees its work.

17Are you RBQ licensed?

Yes. Construction Gauthier et fils holds licence RBQ 5799-5912-01. You can check it on the Régie du bâtiment du Québec website.

18Is your work guaranteed?

Yes, we guarantee our work. The warranty details are specified in your quote and contract, in addition to the warranties provided by law.

19Which areas do you serve?

Laval, Montreal and the North Shore. Live nearby? Call us at 514-707-4606: we will quickly tell you whether we can travel to you.

20Who are you?

A family business specializing in ceramic tile installation for over 40 years, led by Alex Gauthier. Our team of meticulous, conscientious tilers masters every type of ceramic.

Discover our story.

2 questions

Ceramic advice

To choose well before you renovate.

21Why choose porcelain?

Porcelain stands out for its resistance to water and temperature changes, its durability and its easy maintenance. It is an excellent choice for floors.

Read: Ceramic: why choose porcelain?

22What are the current ceramic trends?

Subway style, neutral tones, large formats and colors inspired by nature.

Read: Ceramic: what are the current trends?

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